SPH Analytics, a Press Ganey Solution, offers the leading healthcare measurement and analytics platform for health plan member experience and engagement. SPH’s analytical and predictive approach measures and reports the consumer experience, helping understand root causes that drive quality improvement, and creating blueprints for who, how, and when to engage consumers for optimal outcomes - empowering plans to improve their Star Ratings and CAHPS performance. SPH is certified to conduct all CMS-and NCQA-mandated experience surveys.